Terms of Service

Effective August 6, 2026

These terms are an agreement between you and TourSense LLC, a Maryland limited liability company. By creating an account or using TourSense, you agree to them.

What TourSense is

TourSense turns your voice recap after a showing into a written summary, a buyer profile, and a brief before the next showing. It can also write showing notes to a CRM you connect. It is a tool for your own notes and workflow; it is not a CRM, a brokerage service, or legal, financial, or professional advice.

Your account

Keep your login credentials to yourself and give us accurate account information. An account is for one person. You're responsible for activity under your account.

Pricing and billing

The pilot is free and invite-only. When paid plans launch, pricing will be stated clearly before you're charged, billing will be handled by Stripe, and you'll be able to cancel at any time, effective at the end of the paid period. We'll give active accounts advance notice before any free access ends.

Your content

The recaps you record, the buyers you add, and everything built from them belong to you. You give TourSense LLC permission to store and process that content solely to provide the service, as described in the Privacy Policy. We don't use your content to train AI models and we don't sell it.

Your responsibilities

TourSense is designed for one thing: your own voice, describing a showing after it happens. Don't use it to record other people. You're responsible for complying with the laws and professional rules that apply to you, including recording-consent laws in your state and your obligations to your clients.

Summaries can be wrong

Summaries, profiles, and briefs are generated automatically from what you said, and automatic transcription and summarization make mistakes. Review anything important before you rely on it or send it anywhere. The transcript of what you actually said is always kept alongside the summary.

CRM connections

Connecting a CRM authorizes TourSense to write showing notes to your contacts there on your behalf. Those notes belong to your CRM account once written and stay there if you disconnect or cancel. Your use of a connected CRM remains governed by that CRM's own terms.

Acceptable use

Don't use TourSense to break the law, don't probe or disrupt the service, don't resell access, and don't try to extract other users' data or the underlying models.

Ending the agreement

You can stop using TourSense and delete your account at any time as described in the Privacy Policy. We can suspend or close accounts that violate these terms, and we'll tell you why unless the law prevents it.

Warranties and liability

TourSense is provided as-is. We work hard to keep it reliable, but we can't promise it will be uninterrupted or error-free, and we're not liable for indirect or consequential damages. Our total liability for any claim is limited to the amount you paid TourSense LLC in the 12 months before the claim, or $100 if you haven't paid anything.

Changes to these terms

If these terms change in a way that matters, we'll update this page, change the effective date, and notify active accounts by email before the change applies.

Governing law

These terms are governed by the laws of the State of Maryland. Questions: support@gettoursense.com.